Shipping & Delivery

Shipping & Delivery

How can I track my order? 
Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website. By clicking the link, you will be able to check the status of your order once is in transit.

Please note: It may take 24-48 hours for your tracking information to reflect details on USPS sites.

When will I receive my order?
Here's what to expect once your order is placed:

You will receive an order confirmation email that will include an estimated shipment date(s) based on the delivery method selected when the order was placed.

Once the order is shipped, you will receive a shipping confirmation email. Please click on the "Track Shipment" link within the email to receive the most up-to-date shipping information.

Please Note:

  • "Business days" are defined as Monday-Friday, excluding holidays.
  • When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.
  • The below information pertains to orders placed within the United States. 

Standard Shipping Times

Standard Order Received By

Order Shipped By

Expected Delivery

Sunday

Tuesday

3 - 6 business days later

Monday

Wednesday

3 - 6 business days later

Tuesday

Thursday

3 - 6 business days later

Wednesday

Friday

3 - 6 business days later

Thursday

Monday

3 - 6 business days later

Friday

Tuesday

3 - 6 business days later

Saturday

Tuesday

3 - 6 business days later

 

 Expedited Shipping Times

Orders placed by 5:00 PM EST for in-stock merchandise with expedited shipping (Premium/Express) are processed the following business day.

Expedited Order Received By

Order Shipped By

Expected Delivery

Sunday before 5:00 EST

Monday

Wednesday

Monday before 5:00 EST

Tuesday

Thursday

Tuesday before 5:00 EST

Wednesday

Friday

Wednesday before 5:00 EST

Thursday

Monday

Thursday before 5:00 EST

Friday

Tuesday

Friday

Monday

Wednesday

Saturday

Monday

Wednesday

 

International Orders

Do you ship internationally?
Yes, Details and Traditions ships throughout the U.S., Canada and many other countries worldwide. International shipments are subject to import fees, duties, and taxes (which are levied once a shipment reaches the destination country) in addition to the brokerage fees/custom clearance charges that may be imposed by the carrier. These charges must be borne by the recipient. Details and Traditions has no control over these charges and cannot predict what they might be.

Due to high international shipping costs, taxes, and duty fees, we cannot ship any order that includes backordered items. We will hold the order until all items are in stock and available to ship. Please contact us if you wish to cancel or change these items.

If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees, or shipping charges incurred from this return will be the responsibility of the customer.

International tax and duty: International shipments are subject to import fees, duties and taxes, which are levied once a shipment reaches their country, in addition to the brokerage fees/custom clearance charges which may be imposed by the carrier. These charges must be borne by the recipient. Details and Traditions has no control over these charges and cannot predict what they might be.